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Dave, I really appreciate the one-on-one service. It finally feels like I'm actually dealing with a real person compared to other stores and websites I've ordered from this Christmas season
I just wanted to commend Andrew and his help today with my order. I was having trouble ordering online and Andrew took my order over the phone quick and pain free. As a business owner, its crucial to have people in place to help with customer service issues and I believe Andrew is an asset to you and your company. This will help me be a repeat customer of yours in the future.
I am writing to say what I hope you already know: You have a very good employee in Jake. To give you a little backstory, I had a problem with a defective Titleist pom pom headcover. A prior call to your service line lead me to return the headcover for an exchange. I called again to follow up after the USPS tracking showed it had delivered and about two weeks went by with no word. I was fortunate to have Jake answer my call. He took ownership of the issue by researching it and calling back when he said he would rather than tying me up on hold or never actually checking on it like some other companies. Jake was there for me and saw this through to resolution. I have had good experiences in the past with Budget Golf. Service-oriented employees like Jake are critical to the customer experience necessary in your market. I make it a point to tell my golfing friends that they don't need to sacrifice quality and service for competitive prices with Budget Golf.
I want to make "management" aware of the outstanding service I received today from one of your customer service reps - Mike. On 6/30 I purchased a putter which arrived on 7/1. The putter was mismarked as a 35"(which is what I wanted) but, in fact, was a 34". I called your office today and Mike did everything possible to correct the problem, and found and shipped a suitable replacement. It seems that all models of the putter I ordred were mismarked by your supplier. Mike even went the extra step to insure that the replacement putter ws the correct length. Courteous and professional service. This is the kind of thing that results in repeat customers.
I would like for you to know I appreciate the quality and timeliness of work that you have done over the past few days for me. It has been especially useful to be able to obtain everything you need form your web site that has greatly improved the timeframe which I have received my order. Any contacts we had have with your company have always been handled in a professional manner. In sum, it has been a pleasure to business with you.
I recently purchased a pair of Puma shoes for my step son, 1st of all I found on your site the black pair he wanted....after searching forever.... 2ndly the price was amazing......3rdly they arrived in just a couple of days......THANK YOU SO MUCH FOR MAKING HIS AND MY DAY.......YOU GUYS ARE AWESOME AND I'm looking forward to much more shopping with you guys.......
I would just like to take a moment to tell your organization about the experience I had with a member of your staff named Jim regarding the above order. Guys like Jim are the reason I will always look to Budget Golf for my equipment needs. Not only did he notice an error on my part in the order (RH when it should have been LH), he held the order and took the time to immediately rectify the discrepancy before releasing the order!
Gentlemen, I recently had to return a golf bag to you because the manufacturer advertised it as having full length dividers, when, in fact, only half of the dividers were full length. I just wanted to drop you a note to let you know what a pleasure it was to do business with a company that still understands customer service. Not only did I not have to wade through a frustrating phone tree, and listen to endless horrid hold music, but the employee that I was immediately connected to was pleasant, and had an honest desire to help me solve my problem. He a was happy to exchange my bag for me, and even paid freight both ways. And my new bag is exactly what I was looking for. As an ex-service manager myself, I know that it takes a lot of effort to maintain this level of service, and I just wanted to commend you on the great job that you did. It seems that few companies today really understand how important service after the sale is, and when I find one that does, I am a loyal customer for life (and, of course, I made sure that all of my golfing buddies also know about your fine company). Keep up the good work!
In todays' cash fast internet society its tough finding someone you can trust and want to do business with. I'm happy to say, I've found such a place with Budget Golf. You guys have a very user friendly web site, a wonderful selection tailored to the avid golfer, amazing low prices, and service second to none... To date, I've placed two orders from Budget Golf, both orders (my fault) required the attention of an associate to complete and assure accuracy. I'm happy to say, the good folks at Budget Golf was very easy to contact and did everything they possibly could to make my order exactly, what I wanted and at the price as advertised. Shipping was perfect as well. Everything arrived, on time and in mint condition, due to the extra time and effort form the good folks at Budget Golf. I couldn't be happier and, yes Ill be buying more golf equipment from "BUDGET GOLF"
Thank you guys for your great service and the promptness in which you delivered my order. Everything was just as I ordered and was an outstanding value. I have ordered merchandise from you before and you seem to get better with each order. My friends will hear about this and thanks again for your outstanding service!
I have really enjoyed your produtcs and excellent prices. The shoes I bought from you are excellent and the clubs are outstanding for the price. I have told my 10 golf buddies about your company.
I was first a little skeptical to order from you guys, but after doing some research and see all the good reviews, i went ahead and made my purchase. I ordered a set of Tour Edge Backdraft clubs, and i pair of Adidas shoes. Not only were the prices unbelievably low, but the shipping process was great, I ordered last Thursday 03/07/14, and received my order today 03/11/14. Great fast free shipping. You guys did great, and i know where to go for all my golf needs going forward. Thank you everyone at Budget Golf!!
Just want to say how much I appreciate your customer service and your efforts to make customers happy. You guys went out of your way to make me happy and satisfy my golf equipment needs. Not only are your prices great, your service is second to none!
I just wanted to let you know how utterly satisfied I was with your company. I ordered a golf bag for my boyfriend on Monday and received it today, Wednesday afternoon! Not only that, but your websites' pricing was $100 cheaper than Amazon, PGA Store etc!!! I am very very very happy with the bag and your site. I will definitely purchase more to come. Keep up the good work!
I recently purchased a Sun Mountain Golf Bag & am very pleased with this product. The quick shipping time was pretty impressive. Another great transaction. Thanks Again!
Hello, Over the past few years I have made a few purchases from Budgetgolf.com. Most recently I ordered 3 dozen Taylormade TP Black, order #310096. I received them next day, even though I selected standard shipping. Budgetgolf is always my first stop when looking for golf equipment and apparel. Thanks for the great and quick service.
Hello all at Budget Golf Got my Golf Bag and I am super happy with it. This is my second order from you guys and I just have to say that the service is outstanding. Both times, you really helped with both orders. Keep up the great service. Many thanks
order came today. everything fits like a glove (LOL)! LOVE THESE SHOES! Wearing for everyday and not just for golf as they are THE most comfortable shoe I’ve ever owned! thanks again for your help Mary.
I ordered the cutest Black/Berry/White PING golf bag on line on a Tuesday evening @7:30PM and it was delivered to me on Friday of the same week!! Less than 3 days!! The bag was advertised on other websites for $155 and I got it on BudgetGolf.com for $89!! I am a new customer for life. Thank you for the excellent customer service!!
The level of service your company provides is excellent. Every experience with budget golf is way beyond reasonable expectations. Just get the Wilson V2's on sale.
Just wanted to thank you guys! I ordered a bunch of taylormade college hats for our golf outing this weekend. Not only was the price beyond right the shipping and quality is second to none. I will be back!!
Im a 53 yr old 2nd year player who was sick of my 30 yr old borrowed set. After much research and armed with a $400 budget for a complete set, I settled on both budget golf and the Tour Edge HP 11's. Wow! Great price, arrived in 4 days and after hitting 3 buckets I shot a 45 on the back 9 where I was previously stuck at 52! Outstanding service, ridiculous prices and great quality ...Thanks
Just wanted to say that I had a great customer experience. The prices were more than competative and phone information that I had received was very helpful. Also, unlike other websites, yours was very easy to understand. I found exactly what I was looking for which others didn't have or were out of stock. I will recommend you to my friends !
You have made a customer for life - simply, just because of your OUTSTANDING customer service! Laurie - INCREDIBLE represenative of your Company. Andrew - SHARP and responsive. I see you put the needs of the customer FIRST! To anyone reading this - make Budget Golf your only stop when shopping for your golfing needs and requirements.
I just wanted to send a note out the entire team at BudgetGolf.com to show my appreciation. Your prices beat any website/store around... On every single product! The free shipping you provide is unlike others where I am waiting two weeks. All items arrive in a timely manner. Keep up the good work and all my future golf purchases will always be from BudgetGolf.com
Sir/madam....placed an order for new footjoy golf shoes and I cant believe how FAST the order was delivered to my home!! Will be back to do more business in the future...
THANKS AGAIN... John K.
This was my second purchase from you and it won't be my last. Just got my Datrek bag and its great as was the price and service. Keep up the good work!
I just wanted to compliment your site on its spectacular service! As a first time customer, I recently purchased 4 pairs of shoes for an AMAZING price! Thats not even the best part, they were on my door step less than 24 hours later without even having to request super fast delivery! Thank you so much for the shoes and service and you now have a customer for life!
Just received my latest order - FJ light jacket, Callaway shoes, and a Ping hat. Are you kidding me ??!!!! I can't believe the promptness of this company, here's the kicker, the gear is awesome. Can't say enough about Budget Golf, already told some guys @ the club about it. Thank You again, Psyched !!!!
Thanks for all your help. The set arrived on Wednesday sooned then expected and is exactly as pictured on your website. You guys have been great and will my first choice when looking for my next golf purchases. I have recommended your site to a few friends already..
Thank you for your prompt shipping. My Christmas present looks fantastic.Glad to have it so early.Thanks to my wife and kudos to you just wish it wasn't raining can't wait to get to the course. Good to do business with first rate company! I'll be back soon: B.Y.
I have searched the web for the best variety of great brands and outstanding prices. As a high school golf coach I am always looking for great deals and savings to pass along to my players and their families. I placed my first order with Budget Golf yesterday (bought enough merchandise to get free shipping). I didn't think my items would arrive for a week or so...I was pleasantly surprised when my entire order was on my doorstep within 22 hours of my order! I didn't use any expedited shipping, just the free UPS offer! Unbelievable! I am now a loyal Budget Golf customer! Thank you!
I just wanted to write you a short note to let you know what a pleasure it was working with Mary on getting the golf shirts we needed for a client outing. We will be ordering additional items from your firm and will highly recommend you to many of our associates, since having someone like Mary in your Customer Service Dept. makes you stand out from other vendors we have dealt with.
I would like to take a moment to tell you how pleased I was with my recent purchase of Puma golf shoes. Not only did I get a great pair of shoes that fit perfect. But also at a great price. What a wonderful experience I had with your company and I have already recommended you to all my friends.
Thank you very much for an outstanding product at an outstanding price. Super fast delivery. would definitely do business with you again. Again thank you very very much.
I just wanted to take the time to tell you how happy I am with your company. I have placed orders with your company. I am beyond happy with results that I have received. I receive my order in less then three days. The product is top quality. Just wanted to tell you there are people who appreciate good customer service and speedy service. Keep up the great work.
Not sure if you will get this email but I do have to say, this is the second time I have ordered from your website and you guys are by far the best golf supply website I have ever purchased from. The quality of your product is great, the turn around from when the order is placed to when I receive the merchandise is always quickier than expected. I have already recommended you guys to 5 other people who are placing orders this week. Thank You!
I spoke today with Andrew ext 108 and was absolutely blown away by his customer service skills. Quickly, I am a corporate service and sales trainer for T-Mobile and find myself usually slightly disappointed when contacting any customer care. Today was however the complete opposite. I called in to check a shipment that was to be shipped on 3/19 and UPS did not ever receive it from Budget Golf. Andrew took ownership, showed true empathy to my situation and most importantly fixed the issue. The holdup was a shirt that had gone to backorder. Andrew proactively offered me to replace the shirt or process the order without it. I did replace the shirt and he also met my expectation of complete resolution by expediting my shipping due to the issue on Budget Golf's side. Knowing these things can happen I have no hard feelings towards Budget Golf but with the service I received today from Andrew I will not only continue to shop with this company but I will "highly" recommend it to my friends and golfing partners. It is truly this type of service on all levels of resolution that differentiate not only a customer service rep but the company he/she works for. Keep up the great work and training and continue to see myself and many others rely on Budget Golf for many of our needs in the future. Great job Andrew!!!!!
Plaudits on outstanding customer service! Just received a call from Andrew about golf ball personalization. He inquired about my text on the ball and wanted to ensure proper alignment and spacing on my text. He could have merely printed his best guess, but took the extra time to call.THAT is what I call above and beyond- exemplary service and that's what sets companies apart. Thanks for the follow up.
I have to tell you how impressed I am with your service. I actually received my order, #14xxx, BEFORE it was debited against my account! That's what I call Customer Service! My sincere thanks, from a now permanent customer.
My recent purchase of a golf club and tees was fantastic. Great bargain and very speedy delivery. Will shop with you again. Glad I discovered your web site.
I wanted to thank BudgetGolf.com for making my recent online purchase such a pleasant experience. Your price was $60 lower on the club I purchased than any of your competitors. The club was delivered in 2 1/2 days, the fastest delivery I've had on an online order. When I opened the box, the tool for adjusting the club face was missing. When I called your sales staff, I received a quick apology and my adjustment tool came 2 days later. In the future, all my golf purchases will be made at BudgetGolf. com. Thanks again for making this my best online purchasing experience.
Ordered two (2) sets of Taylormade clubs with bags on Fri. Dec.16. First set arrived on Tues.by UPS. Clubs look great and were everything I expected and then some. Your service and prices are great. Keep up the excellent service you provide. The second set of clubs are expected to arrive in Florida on Thurs. Dec. 22. This set of clubs are a Christmas gift and I know the recipient will be as thrilled as I was with his clubs. Thanks again!!
Ok, so I didn't register an account before my recent purchase, but I had to get online and contact you because I had such a great experience. I actually work in E-Commerce for a large Floorcare company, and deal with .com sites every single day, and have to say your site was AMAZING! I ordered a pair of shoes on December 13th (Order id: #134194) and when I got home from a work trip they were on my steps today! I was SHOCKED! I did not expect to order a pair of shoes and get them in two days! And they were perfect, exactly what I was looking for - I just hope they fit my boyfriend!! Anyways, love your site, great experience over all! I will definitely be recommending your site to all my friends who are avid golfer's, and I will definitely be back for another purchase!!
Thanks to Nick for making my first experience with your company, quick, professional, and enjoyable. You were the only company I could find a certain pair of Footjoy Icons in a very hard to find 13 extra wide. Not only did you have them, but the price was cheaper than all the other places who didn't have my size. I have already forwarded your web page to many of my golf buddies, and I will be doing business with you for a long time.
Dave, I really appreciate the one-on-one service. It finally feels like I'm actually dealing with a real person compared to other stores and websites I've ordered from this Christmas season
I just received the girls lavender jr. golf set I ordered on Wednesday evening. I want you to know that I am more than pleased with the service and the product - they are everything and more than I expected and arrived in 2 days!!! i will be back to budgetgolf.com!! thank you for your great service
I just ordered a Callaway ft-9 on Sunday and got it this morning (Tuesday) already played my first round with it. thanks for being so efficient and fast , i will always check you guys out before anyone else for my golf needs.this was probably my best online transaction ever.again thank you very much. p.s. I'm telling everybody i know that plays about you guys.
I am very pleasantly surprised about your action and understanding about my situation. This clearly shows that your company cares about customers' needs. I assure you that I will spread the word out and recommend golfers to shop golf equipment from you. A company that understands customers needs!
I placed an order with your company via the internet. Part of that order was for gloves. I noticed on the the follow up email that I had ordered the wrong hand on those gloves. I immediately called and switched the order for the appropriate hand. Upon receiving them the gloves were for the wrong hand. I called your customer service this PM and spoke with Meridith who in less than 2 minutes has sent out a request for the correct gloves in addition to sending along a return postage voucher. No questions asked. Nothing but great sevice. If I had to bet, I would think that your company may have been too efficient in sending out the first order rather than the corrected one. Regardless, you've corrected the situation with GREAT SERVICE!!! You and your associates are to be commended. I will continue to use your company any time the oppertunity arises.
Thanks a lot for the quick response and providing the labels! My brother raves about this site and I was very impressed with how fast the hat arrived!
Wow...thank you for the quick response! Most of your competitors would take 2 days to reply, IF they replied at all. Good customer rervice is rare these days...nice job! Have a good one!
I just want to commend your company for a recent order I placed. On Sunday I placed an order for a Callaway Golf Bag and I received it on Tuesday. Excellent Service. I highly recommend your business.
Hello, I just received my Callaway Shoes today and they are perfect. I'm always a little hesitant when ordering from new places and wasn't sure what to expect. What I got was an excellent product that is more than half off any other website I I could find online and I received the package the following day. Not only am I satisfied, I'll be ordering again and will definitely be suggesting this website to friends.
Hello, I just wanted to tell you that my order arrived today as scheduled and the clothes and shoes are a perfect fit and such beautiful fabric. I will be telling my friends and family about your website for sure. The golf glove is a bit snug but the fingers are just the right length so I will keep it. Thanks so much!
I would like to thank you for working with me on my recent transaction of a Sun Mountain golf bag. I inadvertently ordered the wrong color and without hesitation and making it very easy for me, Nick helped me to get exactly what I wanted with no hassle whatsoever. I am so grateful for your patience and exceptional service. I will not hesitate to buy from you again and again. Thanks especially to you Nick. I love my bag.
Thank you very much Meredith. This is the fourth time I have purchased items from BudgetGolf (the other three from ebay sales) and each time both service and quality have been extraordinary. I have been spreading the word and hope it has results.
I would just like to say thank you. This is by far the best place to shop for all your golf needs. My wife is going to kill me now that I found this website because I want to keep buying from your site. The prices are the best around I don't think you will find a greater deal out there. And when I had a question your company responded within a day. Hopefully I can keep myself under control and not want to keep spending all my money at your website haha. Keep up the great work and again the best place to get all your golfing needs.
I spoke with Brandon yesterday and placed an order for overnight delivery to arrive at my home between 10:30 and 11:30 am Thursday, March 10th 2011. I was unsure what my tracking # was. I placed my order by phone as I mentioned but I signed up with the username xxxxxx to your website for future orders. If you could message me back the tracking # I would greatly appreciate it. I also wanted to mention how happy I am to have found your website. Brandon was very helpful and placed my order in a timely manner. I will definitely be doing more business with you in the future.
Thank you once again. Halgord A.
Hi, Received my order Fri. afternoon. Just wanted to take a minute to "Thank You" for the wonderful responce to my request to process & ship my order as soon as possible. I really appreciate your efforts to handle my request. Budget Golf will always be my 1st. choice when ordering my golfing needs. Again, many, many thanks,
I just wanted to let you know what a great experience I just had with Budget Golf. Since I returned to golf 2 years ago, I have mainly purchased everything online instead of at all of those overpriced retail stores. I now have Budgetgolf.com as my number 1 golf website. Not only did I receive my Wilson putter and Fybrids quickly, but also at a great price. Your customer service department is second to none. Meredith Cook was a real pleasure to work with, a customer service pro. I'm looking forward to ordering from your store again, and especially letting all of my golf buddies know about Budget Golf.
Sincerely, S. Wilson
Just to let you know that although my TopFlite XL7000 golf clubs went from Hodskins, Il to Indianapolis to Lexington to Louisville to Bardstown, there wasn't even a scratch on the box. Great job. Clubs look great. Maybe I'll finally break 80 before I croak.
Prior to leaving for a 4th of July vacation, my wife signed our kids up for golf camp. Our only problem was our kids didn't have junior clubs, so we thought we just pick them up from a golf shop while we were on vacation at the beach. We went to a golf shop in search of the Callaway XJ junior clubs, and they had them at a discount. Although they had them at a good price, we decided not to buy them there because they were extremely rude to our kids. When I got back to our condo, I did a search and came across your site. What a great find. With your holiday discount promotion, you blew the golf shop's price out of the water (even with shipping). The clubs were waiting on the front porch for us when we got back, and I didn't even have to load them in the car with the rest of our beach stuff. Thanks for your speedy shipping - the kids and I hit balls around the yard all evening. They love the clubs and are extremely excited about their camp.
Thanks, L. M. Zielinski
I just wanted to let you know that Budget Golf has become my number one stop for all golf products. I used to buy from another company that said they were the best but after purchasing golf products from you, I have made the switch to you guys. Thank you very much for the fast shipping and phenomenal prices.
Sincerely, Keith H
I can't tell you how thrilled I am with your company. I order a pair of golf shoes not only did I receive them quickly they were represented perfectly on your website. I am always considered purchasing site unseen but I would have no problem and will be ordering from your company again.
Sincerely, Noreen R.
I recently bought a oglio bag and then I purchased a set of cleveland xlI irons.The delivery was extremely fast,the irons were here the next afternoon. I have been buying equipment from you since you opened your first store.Great people to do business with. Thanks for your terrific work.
Dear Budget Golf, I received my order just 3 days after I sent it in. I would like thank all people involved for your prompt and efficient service. My first experience with Budget Golf has truly been a pleasurable one. I will not hesitate to recommend you to all my friends.
Thanks again, M. Pietkiewicz
I just wanted to say that I LOVE your online store. I have bought several things from here now, including a driver, a gold bag, travel cover, etc, and they were all THE BEST DEAL I could find anywhere. I take pride in getting a good bargain, and I always get one here. They made sure my golf travel cover arrived in time for me to go on vacation, simply because I asked. Thank you for handling everything so quickly. BUDGET GOLF has really wonderful customer service!!! As a golf course professional, I know I can rely on them.
I recieved my order of a set of Golf clubs dynasty by powerbilt. Thank you very good service I will be shopping with you in the future for all my golfing needs. Clubs look real nice can not wait to use them. thanks again
Just wanted to say that I LOVE your site - you guys do a great job running your business, and I'm a customer for life! I wish I could tell you how many people I've sent your way, and they're all just as happy!!
Just a short email to tell you that I am really impressed with you at Budget Golf! Special praises to Ryan for taking the time to call and email me concerning a question about my order. Yes, you have another new loyal customer who will sing your praises to all his golfing buddies! Thanx again!
I want to thank Budgetgolf.net for a wonderful buying experience. This was my first purchase with Budgetgolf.net and it was a memorable one. I purchase a Callaway XXT Camo stand bag and the bag ripped after the first use. I contacted your customer service dept and they promptly shipped a new bag. THANKS! Unfortunately, the new bag that I received ripped in the same exact spot after the second time on the course. Again, I contacted your customer service dept and they were extremely professional. I was offered a store credit or have my credit card credited; I opted to upgrade to a Cobra hybrid. The transaction was great and I will always look to Budgetgolf.net as my first option when purchasing golf equipment. The quality of the product was the issue not the service provided by Budgetgolf.net
Dear Budget Golf: Just wanted to let you know that I am thrilled with the set of Cleveland "Bloom" Hybrid Irons which I purchased through you. They are everything that they are purported to be with regards to ease of play. Your price and service were excellent! Thank you!
Thank you for you quick response and solution to my problem. I couldn't be happier that I chose your company to deal with and you can bet that I will be doing a lot more business with you guys in the future.
Thank you again,
Just wanted to send a thank you email for the great response from Todd at budget golf. I buy alot of golf products online and will continue to be a loyal customer, due to the help I received.
Your “pre-owned” offerings continue to amaze me. Each time I receive one of these clubs from Budget Golf, I have a hard time finding clear signs of prior use. These clubs typically look better than even some clubs sold as “new” in big box golf retail stores. You make quality golf equipment very affordable.
I just want to thank you for the excellent response to my first order from Budget Golf. it was very timely and i would recommend you to anyone interested in buying golf equipment. thanks for the great job!
Just a note to thank you for quick delivery on an excellent product. I played my first round today with my new Wilson DI7's and was thrilled with my new game. They are everything that I was hoping for and then some. Wilson claims that these clubs are a club longer than other clubs. I absolutely agree!! I have never felt so confident hitting the low irons. It was an unbelievable to here other people on the course say how well I was hitting the ball. Thanks to Wilson for a great product and to Budget Golf for quick service.
I wanted to extend my gratitude for my recent purchase. I received my clubs extremely fast and it was the best deal I have ever received on clubs. They are beautiful and I love them
Just wanted to let you know that the clubs arrived today, just as you described and what I had hoped to have gotten the first time. I'm very, very happy with the purchase and I want to thank you and your company for taking care of this matter in a most outstanding manner. I have left you the most positive feedback I could within the limited space. I know you're one of the best sellers on ebay and to prove that I'm satisfied with your business practices, I bid and won a pair of nike shoes and a pair of footjoy shoes before these clubs arrived. I have received your Quantum notice that the pair of nike shoes is on the way and the footjoy shoes just closed today and I expect they'll be getting here within a week. I got the return shipping label with the new clubs. I've already boxed the other set of clubs, and your receiving department should take note that I wrapped the clubs in the plastic wrapping material that the new set came in to prevent any further damage to them. I shall be dropping them off tomorrow and you should be receiving them within the allotted amount of time that UPS requires to deliver them to you. I have already included your company on my favorites list of sellers.
Thanks again for your wonderful service, Rich
I appreciate your accommodation and will be returning the SkyCaddie to you. Budget Golf has proven to have the customer as a first priority and I have always found dealing with you a pleasant experience. You have turned a negative situation into a positive one and have gained my respect. I will, as I have in the past, recommend you to others.
Just received my order of clubs for my son's xmas present. You guys are great. Personal emails and phone calls reagarding my order? And in a timely manner? I am not used to that kind of customer service. I will HIGHLY recommend you to friends and family. You have a new customer for life.
Thanks again, J. Gilson
Please allow me to take a minute of your time for a compliment. I must say that my recent purchase from you was one of the best, if not the best, Internet transactions I have been lucky enough to experience in my long years of Internet shopping.
I must say your CUSTOMER SUPPORT is fantastic. Really gives me a good feeling knowing this company takes care of the customers needs and wants. I will pass the word that your company is a good one and I will order more as needs arise.
Nick, I know dealing with online purchasing can be a headache. It's the people behind the company name like "Buget Golf" that makes the average consumer like me take notice. I appreciate your help and informative communication. I surely will be browsing and purchasing more golf equipment in the very near future.
Received clubs in extreme timely manner, clubs are great. Great service. Thank You, Pleasure to do business with.!!
In this world of apathetic employees and ineffective customer service departments that have dwindled to the point of making customers crazy, BudgetGolf apparently does not want that to happen to them. Todd Messineo quickly notified me of an out-of-stock item, corrected it with an alternative item and credited my account with the difference (the alternative item a bit cheaper) all with a simple single email from me. Please give Todd an “Atta-Boy” for a job well done along with my thanks!
Thank you this is the best putter I have ever used . I have two Ping putters, a Titleist and a Taylor Made this Yes putter is by far the best. Just like the demo on the Yes web site it really works the c grooves that is I think everyone should try it. Sorry that would put all the other putter companies out of business. Thank you again this store is awsome and I have take TGW and Golf Smith out of my favorites this site is the best!!
I'm lucky enough to live 3 miles from the Store. I have been going to Budget Golf for over 15 Years for all my Golfing needs. They really treat their customers well. Todd & his guys do an awesome Job of re-shafting or fixing any problems I 've had. I recommend Budget Golf to everyone. They have the best service & prices I have ever seen.
I just received the Ben Hogan Jr clubs for my grandson. WOW. They are better then I could have imagined. The price was great and delivery was extremely speedy. My husband was impressed, now that's saying something!!!!!!!!!
I received my irons today and had to tell you how excited I was to get them so quickly. Thank you, Todd, for making this such a painless purchase - smooth and delivered as promised. I appreciate your help and although they look almost too pretty to use, I can't wait to get them out on the course.
Hi Just wanted to let you know how very satisfied I am with your company. This was the first time I placed an order with you and it was completed and delivered faster than I could have hoped for.
I received my order today the clubs are fantastic. Great!! Customer service. Todd was a pleasure doing business with. Will be doing business again and spreading the word to all my golf buddies.
Budget Golf is great! As a golf beginner, I've been able to buy great golf equipment from BG at great prices. Their TourEdge demos resale program is fantastic! Of the 12 clubs I've ordered through the BG previously owned web pages, 9 were almost certainly never used before. One of the remaining three was probably swung at a ball just once. Selection is great, too - sizes, lofts, steel or graphite, etc. Instead of paying $1,500 for top notch clubs, I've spent $500. BG processed orders first business day and I received them next day. BG is now my first choice for quality, well-priced golf equipment.
I was so thrilled with the golf clubs coming today that I ordered. You sent them very quickly I was surprised. My five year old lefty grandson will be so thrilled with these clubs. I will be back again for his next set.
I just received my order of Tour Edge, 'pre-owned' Bazooka QL irons and hybrids and I wanted to let you know how incredibly pleased I am! These clubs look absolutely brand new. Everything about the transaction, the shipping and the product exceeded my expectations. You folks are the best! I couldn't possibly be happier, and I assure you I will be back as a loyal customer of Budget Golf.
Thanks Again, Dave
THANK YOU VERY MUCH I WILL LET OTHERS KNOW HOW EASY IT IS TO DO BUSINESS WITH YOU
Hi Todd, I received my two wedges yesterday, and I just want to say how pleased I am in how everything turned out. The price was super as well as the service...
I placed my order last Sat. and was promised delivery by Friday 2/23/07. Received my club on Wed. 2/21/07. Perfect delivery, thank you. If anyone needs golf equipement I will highly reccomend you for your outstanding service.
Again thanks, Ernie
Thanks again for the great service. I will ship the defective watch today and forward you a tracking number.
Recently, I ordered a set of your clubs with golf bag for my 5 year old grandson. He, his parents, and I are SO pleased with the quality. It exceeded my wildest expectations! Also, the order arrived quickly. Many thanks to your company. I plan to order from you again. I have another grandson (age 2) who will want his own set in a few years.
Hello! I just wanted to say thank you for the very fast shipping of the golf balls that I ordered! I ordered early Monday morning and they were at my door on Wednesday afternoon when I got home from work and I just paid for regular shipping. Thanks again for your quick filling of my order!
Ryan, Just wanted to let you know I got the clubs last week. I was out of the office on Friday and just got the UPS Label this morning. I mailed the other irons out right after I got it this morning. I also received the Pro V-1s today. I really appreciate your efforts to remedy the situation and I gladly go through Budget Golf again and I will recommend it to others.
Thank you very much. You guys are great! I'll get it out tomorrow, or Thursday for sure. Thanks again, and you can be sure I'LL be ordering more from you.
Thank You !!!!!!!!!! for the update. You people are the best !!!!!!!!!!!!!!!!!!!!!!!!!!!! What customer service, and promptness at responding and correcting my order. I will be a forever customer for sure......
Guys, I hope all your customers are as satisfied as I am, your customer service is great. No questions asked you just fix the problem, there are a lot of so called big time retailers out there that could learn a great deal from you.
I recently purchased a Rife Two Bar putter from your company. The purchase process was a breeze. I received the putter in three days. Thanks for all of your help and I look forward to doing business with your company in the future.
Wow! You really know the meaning of customer service! I ordered 3 dozen golf balls on Friday and they arrived YESTERDAY, Monday! Thank you very very much! I'm quite impressed! Your site was easy to use, I'm grateful to be able to use my PayPal account, and your shipping is the fastest I've seen. Great experience, will definitely shop with you again!
Nice, easy to use site. Very easy navigation, I really like being able to calculate shipping up front. Thanks very much, my brother will appreciate this Christmas present very much.
Thanks so much! I have been very happy with how easy it is to get in touch with your company. I am looking forward to receiving the items I purchased. Thank you.
I must let you know that I have really liked the way your company does business. Your service has been exceptional and you truly provide "real" customer service. We have ordered from you several times and will continue to do so in the future.
Sincerely, Bidisha Chatterjee
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